SR-H01/H02   Horizontal Sponge Cutting Machine

FAQ

• Q

  What’s the warranty year of machines?
  A

  One Year, except for the wearing parts.

  
  
• Q

  What’s the delivery date?
  A

  About 20 to 90 days after received the deposit.
• Q

  Are you a factory or trading company?
  A

  We are a factory with our International Sales department.
• Q

  How does the factory ensure products quality?
  A

  Quality is the first priority, we have strong technical force team and have 20 years experience in design and production of PU machinery area,Our professional technicians will do repeated tests and adjustments to ensure that the quality of the machine is the best.
• Q

  How to install and operate the machine after received the machine?
  A

  We will provide pictures, videos and manual to guide you to install and operate. We also provide the technician to door service if you need.
• Q

  How to solve the problem during the use of machine?
  A

  If any questions during the use, please send us the description of problem together with pictures or videos,our professional after-sales team will reply you immediately.
• Q

  How does your service oversea?
  A

  We own our professional after-sales service team and system, and provide in-site installation,commissioning,training,maintenance and turnkey service.
• Q

  For the cost of the engineer how much I need to pay?
  A

  You need to pay USD100 one day for one engineer and also need to pay for the visa fee turn-round ticket fee and food hotel.
  
• Q

  What types of sponges can this machine produce?
  A

  Furniture sponge, shoe sponge, high and memory resilience sponge, vigorously sponge etc.
  
• Q

  Can the foaming components be adjusted?
  A

  Yes, it can be adjusted according to the type of sponge produced.